Last updated: November 6, 2026
This policy explains what information THE HANGMAN collects when you use this website or book an install, why we collect it, and what you can do about it. Short version: we collect what we need to hang your TV and keep in touch, and we do not sell it.
Who we are
THE HANGMAN is a residential TV mounting business serving Summerville, SC and nearby communities, including Cane Bay, Carnes Crossroads and Nexton. “We”, “us” and “our” in this policy mean THE HANGMAN.
What we collect
- Booking details: your name, email, phone number, service address, arrival window, and job details such as TV size, wall type and mount.
- Contact and quote requests: what you tell us in the form, plus any photos you email us.
- Free tools: if you use the height calculator, wall quiz or prep guide and ask for results by email, we collect your email and your answers.
- Payments: card payments are handled by our payment processor, Stripe. We receive a record of the payment, not your full card number.
- Consent records: when you agree to email or text messages, we keep a record of what you agreed to and when, with your IP address stored in hashed form.
- Technical data: basic server logs (such as IP address and browser type) used for security, kept for about 30 days.
- Campaign source: if you arrive from one of our ads or links, the campaign tag in the link is noted for that visit so we know which ads work.
Analytics
We do not currently run third-party analytics or advertising tags on this site. If we add them, we will update this policy and our Cookie Notice first.
How we use it
- To schedule and complete your install, and to send confirmations, reminders and receipts.
- To answer questions and prepare custom quotes.
- To take deposits, issue refunds and keep accounting records.
- To prevent fraud and keep the site secure.
- Only if you say yes: to send occasional tips and offers by email or text.
Text messages (SMS)
If you tick the box to receive texts, we may send appointment updates (confirmations, reminders and arrival notices) and occasional offers from THE HANGMAN to the number you give us. Texts may come from a person or from an automated assistant that can answer simple questions and help with your booking.
- Text messaging is optional and separate from booking. Agreeing to texts is never a condition of purchase.
- Message frequency varies.
- Msg and data rates may apply.
- Reply STOP to opt out at any time. Reply HELP for help.
- We do not sell or share your mobile number or text messaging consent with third parties for their marketing.
You can also opt out by calling us. After you reply STOP, we will send one message confirming you are unsubscribed. See our Terms of Service for the full text messaging terms.
Who we share it with
We share information only with service providers that help us run the business, and only what they need to do their job:
- Payment processing (Stripe), for deposits, balances and refunds.
- Email delivery, for confirmations, reminders and any emails you asked for.
- Calendar scheduling (Google Calendar), so your appointment is on the schedule.
- Our customer relationship tool, to keep track of quotes, bookings and your contact preferences.
- Text messaging providers, if you agreed to texts.
- Website hosting, which stores the site and its data.
We may also share information if the law requires it, or to protect our rights or someone’s safety. We do not sell your personal information.
How long we keep it
- Booking and payment records: as long as needed for tax and accounting, generally up to seven years.
- Quote requests and free tool results: until you ask us to delete them, or once they are no longer useful.
- Marketing contacts: until you unsubscribe. We keep a short record of the unsubscribe so we do not contact you again.
- Consent records: as long as needed to show what you agreed to.
- Server logs: about 30 days.
Keeping it safe
We use reasonable safeguards, such as encrypted connections, limited access and hashed records where we can. No system is perfect, so we cannot promise absolute security.
Your choices and rights
You can ask to see, correct or delete the information we hold about you. Unsubscribe from marketing email with the link in any marketing email or on the Email Preferences page, and stop texts by replying STOP. Booking messages about an active job still go out so your appointment runs smoothly. We may need to keep some records, such as payments, where the law requires it.
Children
This site and our services are for adults. We do not knowingly collect information from children under 13. Bookings must be made by someone 18 or older.
Changes to this policy
If we change how we handle your information, we will update this page and the date at the top.
Contact
Questions or requests about your information: call 843-870-0413 or send a message through our contact page.
THE HANGMAN
These policies are reviewed periodically.